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Cancellation Policy

# Refund & Cancellation Policy For student-requested refunds, any payment processing or refund fees charged by the payment provider will be deducted from the refund amount. These fees are non-refundable. If Korean Learning Club or the instructor cancels a class or course, a full refund will be provided without any fee deduction. ## 1:1 Lessons ### Before the First Lesson - Cancellations made at least **2 weeks before the first lesson** are eligible for a full refund, excluding payment processing and refund fees. - Cancellations made less than 2 weeks before the first lesson are non-refundable. ### After the First Lesson - Once the first lesson has taken place, the program is non-refundable, including any remaining unused lessons. - Rescheduling must be requested at least **1 day before the lesson**. - Same-day cancellations are counted as used lessons and cannot be refunded or rescheduled. ## Group Lessons ### Before the Course Begins - Cancellations made at least **1 week before the course begins** are eligible for a full refund, excluding payment processing and refund fees. - Cancellations made less than 1 week before the course begins are non-refundable. ### After the Course Begins - Cancellations made before one-third of the course has been completed are eligible for a **50% refund**, minus payment processing and refund fees. - No refund is available after one-third of the course has been completed. ## Minimum Enrollment - Group classes require at least **2 students** to open. - If Korean Learning Club cancels a class because the minimum enrollment is not met, a full refund will be provided without fee deduction. - If only one student remains after the course begins, the remaining classes for that month will continue with a shortened lesson duration. ## Unavoidable Changes If a class cannot take place due to unavoidable circumstances, such as instructor illness or other emergencies, a rescheduled class or full refund will be offered.

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